Frequently Asked Questions __________________________________________
Q: What will you need once you arrive to complete the job?
A: We will need water and electricity connections - all other tools including a portable canopy will be provided.
Q: What is detailing?
A: Detailing is a disciplined process by which every surface of your vehicle is systematically rejuvenated and protected.
Q: What is paint correction?
A: Paint correction is the removal of scratches, swirl marks, clear coat etching, bird stains, buffer marks, micro marring, paint scuffs and cob webbing. This is done by re-leveling the clear coat layer of your paint so the light is reflected off your paint instead of refracted, providing a mirror like finish.
Q: What do you mean when you say you use the "least invasive methods"?
A: The use of chemicals and abrasives are needed when detailing a vehicle. By using the mildest chemicals suited to treat your unique situation the non renewable items of your surfaces such as textile pigment and paint clearcoat will not be depleted.
Q: What product lines do you use?
A: We only use top shelf professional/boutique products such as: Menzerna, Chemical Guys, Dodo Juice, Surf City Garage, P21S, Duragloss, Zaino, Klasse and Zymol.
Q: Why do you not use over-the-counter products?
A: While there are rare "gems" in the over-the-counter car care market they are few and far between. When over the counter manufacturers are formulating a product they must keep costs down so they can compete with other over-the-counter products in the $10-$15 price range.
When boutique products are being formulated the main objective is to create a product that will be the best and price point is secondary. Boutique products not only provide a superior final appearance with exceptional durability but also are created from materials that will not create a temporary fix only to later dry out and fade the surfaces of your vehicle.
Q: What is a carnauba wax?
A: Carnauba is derived from the coating on the leaves of a plant native to northeastern Brazil, the Carnauba Palm (Copernicia Cerifera) which is also referred to as the “Tree of life”. The Carnauba Palm tree naturally produces carnauba to protect itself from the harsh elements of the rainforest environment.
Carnauba is the hardest and most transparent natural occurring wax available. Carnauba wax provides a deep, wet looking shine and is known as the "queen of waxes". You can expect 2-3 months of maximum protection from a quality carnauba depending on your environment.
Q: What is a paint sealant?
A: Paint sealants are man made polymer based products which form a bond with the paint. When these open linked polymer molecules join together they form an extremely durable mesh that provides a bright reflective surface which accurately represents the true color of the paintwork beneath it. While sealants are more durable than waxes they do not typically provide the depth and wet characteristics associated with a carnauba wax.
You can expect 3-6 months of maximum protection from a quality paint sealant depending on your environment.
Q: What is detailing clay?
A: As a result of being exposed to the natural elements the exterior finishes of your vehicle will accumulate bonded contaminants that will not be removed by a traditional wash. Some of these contaminants such as brake dust or rail dust carry a positive charge (as a result of friction) while the vehicle they land on carries a negative charge – the vehicle essentially becomes a magnet attracting ferrous metal particles to the vehicle surface which when moisture is introduced will create rust.
Detailing clay safely sheers or shaves bonded surface contaminates from painted, plastic, metal and glass surfaces.
Q: I am purchasing a new vehicle, do I need to have it Deep Gloss detailed?
A: As a result of incorrect washing and polishing techniques swirls have more than likely already been *installed* by the dealer. From sitting on the lot waiting to be purchased or from being transported by boat and/or rail most vehicles paint finishes have already accumulated bonded contaminants. Left over adhesive residue from the protective film applied at the factory may also remain on the finish of your vehicle. Deep Gloss can remedy these issues to revive the finish to what a new car should look be.
Q: How do I schedule an appointment?
A: To schedule an appointment you can call (734) 735-4343 or to speed up the process you can complete and submit the form on the "Contact Us" page.
Q: What methods of payment do you accept?
A: We accept cash and checks.
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